Departure Information

When the time comes to Live the Adventure with Discover Vancouver Tours, here’s where it starts!

Choose from 5 convenient pick-up locations

For all Day Tours under our Discover Vancouver Tours Collection, we offer five pick-up locations in downtown Vancouver for your convenience: Canada Place, Library Square, the Hyatt Hotel, the Fairmont Hotel Vancouver, and the Sheraton Wall Centre.
You can choose the departure point that suits you best for your tour at the time of booking. The departure times for each tour and location are available in the corresponding tour pages.
When you arrive, simply approach any Discover Canada Tours staff member. We will check you in and get your tour started. Our staff members are easily identifiable in their bright green attire, so you won’t miss us!

 

Departure Time

To ensure that you don’t miss your tour, please make sure to arrive at the departure point at least 15 minutes before the scheduled departure. Please note that the tour bus cannot wait beyond the departure time, and in the event that you miss it, we will be unable to provide a refund.

Please be aware that we do not offer hotel pickups or pickups outside of the designated departure point for any of our tours. This helps us save time, maximize your adventure, and offer the most competitive prices in the market.

Canada Place

If you choose to depart from Canada Place, you can easily check in with us in front of the Vancouver Convention Centre (East Building), near the FlyOver Canada ticket centre. To make sure you’re at the right spot, we suggest searching for 1025 Canada Place on your mobile device.

 

Transportation

To ensure a smooth experience, please plan your transportation route to the departure point well in advance. Please note that we cannot be held responsible for any passengers who are late or miss the tour due to public transportation.

Public Transportation (Skytrain/Bus)

TransLink is the public transportation network in Metro Vancouver, providing an affordable and convenient way to travel. For the best route to Canada Palace, check their website and look up your options. The Expo Line and Canada Line of the Skytrain both go to Waterfront Station, which is the nearest stop to Canada Palace.

Private Transportation (Taxi/Uber/Lyft)

If you prefer private transportation, you can also reach Canada Place by using the address “1025 Canada Place, Vancouver” as your destination to ensure a smooth trip via taxi, Uber or Lyft.

Note: This information is for our regular scheduled tours. Please refer to your confirmation email or contact us if you have any additional questions.

Accessibility

We do our best to accommodate and welcome passengers with reduced mobility on our tours. However, due to capacity and vehicle configuration, we require advanced notice to assess the arrangements (at least 72 hours prior to departure). Please check our FAQ for more information regarding the Accessibility for Wheelchairs and Reduced Mobility on tour.